Methods and Effects of Head Nurse-grading Training Management_West China Medical Journal

Authors：

 TANXiao-hong , PANJian-ping

Administration Section, People's Hospital of Kaixian County, Kaixian, Chongqing 405400, P. R. China;

Corresponding?author：

Keywords：

Head nurse; Grading; Training; Nursing management

DOI：

10.7507/1002-0179.20150505

Video：

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Objective To explore the management mode of head nurse-grading training, in order to enhance the management of nursing care and promote nursing quality. Method From June 2013 to June 2014, we established head nurse-grading training management institutions and designed the head nurse-grading training management scheme, based on which we carried out training for assistant nurses, nursing officers, and new and old head nurses. The effects were compared before and after the training. Results After the implementation of grading training of head nurses, the quality of nursing management, nursing quality, satisfaction of nurses and patients were all significantly improved (P<0.05). Conclusions Grading training for head nurses and let the most appropriate nursing staff work at the best of time on the most needed jobs can constantly improve quality of care and meet the needs of nurses and patients.

Citation： TANXiao-hong, PANJian-ping. Methods and Effects of Head Nurse-grading Training Management. West China Medical Journal, 2015, 30(9): 1761-1764. doi: 10.7507/1002-0179.20150505 Copy

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1. 張洪君, 蘇春燕, 周玉潔, 等. 分級管理模式對提高護理質量的效果研究[J]. 中華護理雜志, 2006, 41(5):399-401.
2. 楊惠云, 周西, 王妮. 護理崗位、分層及績效管理體系的構建[J]. 中國護理管理, 2013, 13(9):66-69.
3. 陳艷, 湯琪春, 譚祥娥. 小組責任制護理模式在優質護理服務示范病房中的實踐與效果[J]. 護理管理雜志, 2012, 12(6):451-453.
4. 曾偉嫻, 江桂素, 鄭秀先, 等. 小組負責制在優質護理示范病房中的應用[J]. 護理實踐與研究, 2011, 8(9):80-81.
5. 中華人民共和國衛生部. 2010年"優質護理服務示范工程"活動方案[EB/OL].(2010-01-22)[2014-08-25].http://www.moh.gov.cn/mohyzs/s7659/201001/45756.shtml.
6. 胡艷麗, 魏萬宏, 胡文勇, 等. 護理人員分級管理對臨床護理專業發展的作用[J]. 中國護理管理, 2013, 13(8):111-112.
7. 楊天桂. 華西醫院管理模式[J]. 中國衛生質量管理, 2008, 15(1):14-16.
8. 鐘愛民. ICU護士分層培訓的方法及效果[J]. 護理實踐與研究, 2008, 5(7):20-22.
9. 李選. 護理領導力的培養與建設[J]. 中國護理管理,2013, 13(12):1-3.
10. 杜培欣, 張雅麗. 優質護理服務中提高護士滿意度的方法探討[J]. 解放軍醫院管理雜志, 2013, 20(7):630-631.
11. 曹運霞, 姚雪蓮, 林惠芳. 開展優質護理服務-提高患者滿意度的效果觀察[J].中外醫療, 2013, 32(16):148-149.
12. Pascore GC. Patient satisfaction in primary health care:a literature review and analysis[J]. Eval Program Plann, 1983, 6(3/4):185-210.
13. 吳欣娟. 護理崗位管理設計與培訓實踐探討[J]. 中國護理管理, 2012, 12(5):7-9.

West China Medical Journal

Methods and Effects of Head Nurse-grading Training Management

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