Evaluation of the operation status of clinical departments in a hospital by using comprehensive evaluation model_West China Medical Journal

Authors：

TIAN Wei ,  TAN Ling , WANG Bo

Operations Management Department, Sichuan Academy of Medical Sciences & Sichuan Provincial People’s Hospital, Chengdu, Sichuan 610072, P. R. China;

Corresponding?author：

TAN Ling, Email: 52570971@qq.com

Keywords：

Comprehensive evaluation model; Operation status; Performance assessment; Clinical department

DOI：

10.7507/1002-0179.201910032

Video：

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Objective To evaluate the operation status of the clinical departments of a hospital through the establishment of the evaluation index system and comprehensive evaluation model.Methods The data on workload, service difficulty, service efficiency, health economics and other related indicators of the clinical departments of a hospital from January to June 2018 were collected. The comprehensive evaluation model was constructed by comprehensive scoring method. The data of each index were centralized, then the comprehensive evaluation model of clinical departments was established and the scores were calculated by weighted summation. Microsoft Excel 2010 and SPSS 17.0 software were used for data processing.Results There were certain differences in comprehensive scores and detailed indicators among different clinical departments. Ranked by comprehensive scores, the top three surgical departments were Department of Thoracic Surgery (1.45), Department of Breast Surgery (1.32), and Department of Vascular Surgery (1.22), and the top three internal departments were Department of Oncology (5.76), Department of Cardiology (3.47), and Department of Hematology (3.41).Conclusions In general, there are some differences in the operating conditions among different departments. There are also differences in the detailed indicators among different departments. The results can be used to find out problems and gaps, and finally improve the operation of the departments.

Citation： TIAN Wei, TAN Ling, WANG Bo. Evaluation of the operation status of clinical departments in a hospital by using comprehensive evaluation model. West China Medical Journal, 2019, 34(12): 1374-1378. doi: 10.7507/1002-0179.201910032 Copy

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11.	崔方方, 石婷, 黃磊, 等. 模糊數學綜合評價模型在制鞋業職業病危害風險評估中的應用. 現代預防醫學, 2017, 44(17): 3104-3108.
12.	王明南. 模糊綜合評價法在工程項目設計風險分析中的應用. 探索科學, 2016(4): 115-116.
13.	田偉, 張嵐, 王波. 基于層次分析法的區域醫療中心評價指標體系研究. 現代預防醫學, 2018, 45(6): 1052-1055, 1067.
14.	陳孝蓮, 張際, 李廷玉, 等. 公立三級甲等醫院一線科室績效評價指標體系研究. 重慶醫學, 2010, 39(20): 2827-2828, 2832.
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17.	任峰君. 完善公立醫院醫務人員績效評價體系探析. 經濟師, 2019(9): 237, 239.

1. 周寧芬. 創新大型公立醫院經濟運行分析之實踐. 江蘇衛生事業管理, 2014, 25(5): 92-94.
2. 冉隆耀, 魏碧瑩, 劉敏, 等. 基于SPO模型構建醫療風險管理體系的探索和實踐. 華西醫學, 2019, 34(6): 682-687.
3. 孫廣寧, 徐斌, 周健, 等. 縣級疾控機構衛生應急人員勝任力評價指標體系研究. 現代預防醫學, 2016, 43(20): 3713-3716, 3763.
4. 劉珂欣, 衡春妮, 郭曉嵐. 低年資護士臨床核心能力評價指標研究. 現代預防醫學, 2016, 43(10): 1917-1920.
5. 朱雷, 熊軍, 卜世波, 等. 我國醫院網站醫療信息服務綜合評價模型的構建及其實證研究. 中華醫學圖書情報雜志, 2012, 21(9): 1-9.
6. 田偉, 張嵐, 王波. 區域醫療中心綜合評價模型的構建及應用研究. 現代預防醫學, 2018, 45(12): 2167-2171.
7. 涂美珍, 張正雄, 俞椿輝. 基于模糊綜合評價法的林區公路生態環境影響分析. 北華大學學報(自然科學版), 2016, 17(2): 255-260.
8. 譚夏侃. 我國醫院信息化水平評價指標體系及綜合評價模型研究. 廣東科技, 2014, 23(18): 179-180.
9. 杜方冬, 孫振球, 饒克勤. 醫院信息化水平綜合評價模型的構建. 統計與信息論壇, 2009, 24(2): 83-89.
10. 白常凱, 張鷺鷺, 王向東, 等. 區域內醫院科技進步綜合評價研究. 解放軍醫院管理雜志, 2002(3): 238-239.
11. 崔方方, 石婷, 黃磊, 等. 模糊數學綜合評價模型在制鞋業職業病危害風險評估中的應用. 現代預防醫學, 2017, 44(17): 3104-3108.
12. 王明南. 模糊綜合評價法在工程項目設計風險分析中的應用. 探索科學, 2016(4): 115-116.
13. 田偉, 張嵐, 王波. 基于層次分析法的區域醫療中心評價指標體系研究. 現代預防醫學, 2018, 45(6): 1052-1055, 1067.
14. 陳孝蓮, 張際, 李廷玉, 等. 公立三級甲等醫院一線科室績效評價指標體系研究. 重慶醫學, 2010, 39(20): 2827-2828, 2832.
15. 陳龑, 唐羽, 吳丹, 等. 四川大學華西醫院創新構建社會評價體系. 華西醫學, 2014, 29(12): 2372-2374.
16. 蘇妮妮. 醫院績效評價系統的理論與實踐研究. 財會學習, 2019(32): 205-206.
17. 任峰君. 完善公立醫院醫務人員績效評價體系探析. 經濟師, 2019(9): 237, 239.

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