Impact of hospital staff’s risk perception on their emergency responses: taking coronavirus disease 2019 fixed-point treatment hospitals in first tier cities as an example_West China Medical Journal

Authors：

XIN Zijing ,  ZOU Xusen

School of Public Administration, South China University of Technology, Guangzhou, Guangdong 510000, P. R. China;

Corresponding?author：

ZOU Xusen, Email: 85357539@qq.com

Keywords：

Risk perception; emergency responses; hospital staff; risk responses

DOI：

10.7507/1002-0179.202304089

Video：

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Objective To explore the impact of hospital staff’s risk perception on their emergency responses, and provide reference for future responses to public health emergencies. Methods Based on participatory observation and in-depth interviews, the staff of the First Affiliated Hospital of Guangzhou Medical University who participated in the prevention and control of the coronavirus disease 2019 from April to September 2020 were selected. The information on risk perception and emergency responses of hospital staff was collected. Results A total of 61 hospital staff were included. The positions of hospital staff were involved including hospital leading group, hospital office, medical department, logistics support department and outpatient isolation area. The interview results showed that both individual and organizational factors of hospital staff would affect the risk perception of hospital staff, thus affecting the emergency responses of hospital staff, mainly reflected in the psychological and behavioral aspects. Among them, their psychological reactions were manifested as more confidence, sensitivity, and sense of responsibility and mission; The behavior aspects was mainly reflected in the initiation time, execution ability, and standardization level of emergency responses actions. Conclusion Therefore, relevant departments should pay attention to the risk perception of hospital staff, improve the risk perception and emergency responses of hospital staff by influencing the individual and organizational factors of hospital staff, so as to respond more effectively to future public health emergencies and reduce the adverse impact of public health emergencies on the work of hospital staff.

Citation： XIN Zijing, ZOU Xusen. Impact of hospital staff’s risk perception on their emergency responses: taking coronavirus disease 2019 fixed-point treatment hospitals in first tier cities as an example. West China Medical Journal, 2023, 38(9): 1367-1372. doi: 10.7507/1002-0179.202304089 Copy

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1. 林雪. 應急響應中的“決策失靈”. 南京社會科學, 2020(11): 78-84.
2. 汪偉全, 賴天. 公共危機情境下城市居民響應社區治理的困境——以上海市民參與新冠感染疫情防控為例. 河海大學學報 (哲學社會科學版), 2021, 23(5): 83-93, 112.
3. 文宏, 陳路雪, 張書. 城市風險事件中專家和公眾風險感知的內在張力——基于蘭州“4·11”自來水苯超標事件的研究. 吉首大學學報 (社會科學版), 2019, 40(3): 133-142.
4. Slovic P. Perception of risk. Science, 1987, 236(4799): 280-285.
5. Dash N, Gladwin H. Evacuation decision making and behavioral responses: individual and household. Nat Hazards Rev, 2007, 8(3): 69-77.
6. Knuth D, Kehl D, Hulse L, et al. Risk perception, experience, and objective risk: a cross-national study with European emergency survivors. Risk Anal, 2014, 34(7): 1286-1298.
7. Wildavsky A, Dake K. Theories of risk perception: who fears what and why?. Daedalus, 1990, 119 (4): 41-60. 4.
8. Blok A, Jensen M, Kaltoft P. Regulating pesticide risks in denmark: expert and lay perspectives. J Environ Policy Plan, 2006, 8(4): 309-330.
9. Mandera S, Polsonb D, Roberts T, et al. Risk from CO₂ storage in saline aquifers: a comparison of lay and expert perceptions of risk. Energy Procedia, 2011, 4(10): 6360-6367.
10. Fischhoff B, Slovic P, Lichtenstein S. Weighing the risks: risks: benefits which risks are acceptable?. Environ: Sci and Policy for Sustain Dev, 1979, 21(4): 17-38.
11. 王娟, 胡志強. 專家與公眾的風險感知差異. 自然辯證法研究, 2014, 30(1): 49-53.
12. Mertz CK, Slovic P, Purchase IF. Judgments of chemical risks: comparisons among senior managers, toxicologists, and the public. Risk Anal, 1998, 18(4): 391-404.

West China Medical Journal

Impact of hospital staff’s risk perception on their emergency responses: taking coronavirus disease 2019 fixed-point treatment hospitals in first tier cities as an example

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