【摘要】 目的 探討優質護理活動中應用風險管理措施提高住院老年患者安全的作用和意義。 方法 對2010年2月-2011年3月開展優質護理活動實施風險管理后，其老年住院患者安全事件預防控制情況進行回顧分析。 結果 應用風險管理措施后老年住院患者的護理不良事件發生減少，患者對護理工作的滿意度提高。 結論 加強風險管理有助于保障患者安全，提高患者滿意度，構建和諧護患關系。【Abstract】 Objective To investigate the role and the effect of risk management in good care service on the safety of elder in-patients. Methods From February 2010 to March 2011, the risk management was carried out during applying good care service. The prevention and control of the poor nursing events for the elder in-patients were retrospectively analyzed. Results The poor nursing events for the elder in-patients decreased obviously after the application of risk management, and the patients were pleased with the service of nurses. Conclusion Risk management is conducive to prove the safety of the in-patients, improve the degree of satisfaction of the patients, and make the harmonious relations between the nurses and the patients.
